Simplifying the Way You Do Business with Bloss & Dillard
We’re always looking for ways to make doing business with us simple and efficient as possible. With that in mind, I wanted to highlight several tools and options available to you as you move through the submission and policy lifecycle with Bloss & Dillard.
When submitting a new application, you can continue to send it to submissions@bloss-dillard.com as usual. From there, you can easily track the status of your submissions through out Agent Service Center (ASC). If you’re not currently set up with access to the ASC, just let me know—we’ll be happy to get you connected.
Once your quote is ready and you’re prepared to move forward, binding is just as straightforward. Simply send your request to binders@bloss-dillard.com, and our team will issue the binder and invoice. After receiving the invoice, you have the option to pay electronically through the ASC by selecting “Make an Online Payment.” From there, choose the “pay by invoice” option, which will route you through our payment partner, ePayPolicy. This feature is available whether or not you currently have an ePayPolicy account.
Speaking of ePayPolicy, you can also sign up for a free account to receive commission payments electronically. In addition, you have the flexibility to receive your monthly account statements via email, through the ASC, or both—whatever works best for you. You can enable email delivery directly within the ASC by selecting “Request Email Statements.”
Throughout the life of the policy, we’ve made it easy to handle service needs as they arise. Endorsement requests can be sent to endorsements@bloss-dillard.com. If your insured needs a Certificate of Insurance, you can quickly generate one using our self-service COI tool, or you can submit a request to certificates@bloss-dillard.com. If a policy concellation becomes necessary, requests can be sent to cancellations@bloss-dillard.com.
In the event of a claim, you can visit our website at www.bloss-dillard.com/report-claim/ to access carrier-specific reporting information and guide your insured through the process.
If you have any question about these options—or ideas on how we can continue improving your experience—please don’t hesitate to reach out. You can contact me directly at ttooley@bloss-dillard.com or (304) 521-1677.
Thank you, as always, for your continued partnership.
